Shipping policy

Thank you for shopping with Metalcore Mums Club.
Order Processing
All products are made to order. Orders are typically processed within 2–5 business days before being shipped.
Shipping Times
Estimated delivery times:
United Kingdom: 3–8 business days after dispatch
Please note that delivery times are estimates and may vary during busy periods, holidays, or due to circumstances outside our control.
Shipping Costs
Shipping costs are calculated at checkout based on the destination and products ordered.
Order Tracking
Where available, tracking information will be provided by email once your order has been dispatched.
Delays
Metalcore Mums Club is not responsible for delays caused by postal services, customs processing, weather conditions, or other factors outside our control.
Incorrect Addresses
Customers are responsible for providing accurate shipping information. Orders returned due to an incorrect address may be subject to additional shipping charges.
Lost or Damaged Orders
If your order arrives damaged or appears to be lost in transit, please contact us at:
Metalcoremumsclub@outlook.com
within 14 days of the expected delivery date and we will work with you to resolve the issue.